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Xifinity button

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Xifinity button

My remote works for everything except when I press the xfinity button it starts a cable box reboot that take 5-10 minutes. Any ideas what the problem is? I have tried with two different TVs thinking it was a tv issue. Paired and reset and repaired the remote multiple times.

Edit: also reboots when I try to access on demand using the voice control
Diamond Problem Solver

Re: Xifinity button

Swap the remote

I am a Retired Official Comcast Employee
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