Regular Visitor
•
3 Messages
XiD-P unit out
one of our xid-p boxes no longer works. it just shows a message about software needing to be installed or something. can i order a replacement box?
Regular Visitor
•
3 Messages
one of our xid-p boxes no longer works. it just shows a message about software needing to be installed or something. can i order a replacement box?
Accepted Solution
CCMartin
Gold Problem Solver
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2.9K Messages
5 years ago
Hello there, jmonroe.
I want to make sure you are helped out and we swap that box out for you. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
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Rustyben
Expert
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24.6K Messages
5 years ago
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
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jmonroe
Regular Visitor
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3 Messages
5 years ago
thankyou, appreciate the assistance! 😊😊
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