jmonroe's profile

Regular Visitor

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3 Messages

Friday, May 15th, 2020 11:00 AM

Closed

XiD-P unit out

one of our xid-p boxes no longer works. it just shows a message about software needing to be installed or something. can i order a replacement box?

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Accepted Solution

Gold Problem Solver

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2.9K Messages

5 years ago

Hello there, jmonroe. 

 

I want to make sure you are helped out and we swap that box out for you. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

Expert

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24.6K Messages

5 years ago

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

Regular Visitor

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3 Messages

5 years ago

thankyou, appreciate the assistance! 😊😊

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