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Friday, June 12th, 2020 9:00 PM

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Xfinity X1 cable box freezes

My Xfinity X1 cable box has been freezing Cable TV all week.  Other TV with small box works fine.  After 7 attempts, Comcast says that have elevated problem to Tier II team but no call back, as yet.  Anyone have this problem and how was it resolved?

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Gold Problem Solver

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25.9K Messages

5 years ago

It’s generally signal issues. Is your other box a DTA?
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