Hi, posting to enable PM feature to request the XG1v4 TV Box.
Posting to enable PM.
Hi, posting to enable PM feature to request the XG1v4 TV Box. TIA
Posting so I can PM @ComcastElla too
Hi, posting to enable PM feature
Hello All,
I'm a bit confused by the worry over looking at Netflix in 4K on the Comcast cable box. All 4K LG OLED TV's - and most 4K TV's in general - will stream 4K from Amazon, Netflix, YouTube & Hulu right out of the box - just connect it to your WiFi or plug in a network cable, go to the appropriate app, and register your TV.
I think the underlying question is "when will Comcast broadcast general television content in 4K?". Does anyone know about Comcast's plans to do that? [Or is 4K broadcast TV happening already without fanfare?] For me that would be the real driver to have the XG1v4 box. I feel like I want to have one just to be ready.
@MikeToz wrote:
Hello All,
I'm a bit confused by the worry over looking at Netflix in 4K on the Comcast cable box. All 4K LG OLED TV's - and most 4K TV's in general - will stream 4K from Amazon, Netflix, YouTube & Hulu right out of the box - just connect it to your WiFi or plug in a network cable, go to the appropriate app, and register your TV.
I think the underlying question is "when will Comcast broadcast general television content in 4K?". Does anyone know about Comcast's plans to do that? [Or is 4K broadcast TV happening already without fanfare?] For me that would be the real driver to have the XG1v4 box. I feel like I want to have one just to be ready.
That's why I got one, just to be ready.
@MikeToz wrote:
Hello All,
I'm a bit confused by the worry over looking at Netflix in 4K on the Comcast cable box. All 4K LG OLED TV's - and most 4K TV's in general - will stream 4K from Amazon, Netflix, YouTube & Hulu right out of the box - just connect it to your WiFi or plug in a network cable, go to the appropriate app, and register your TV.
I think the underlying question is "when will Comcast broadcast general television content in 4K?". Does anyone know about Comcast's plans to do that? [Or is 4K broadcast TV happening already without fanfare?] For me that would be the real driver to have the XG1v4 box. I feel like I want to have one just to be ready.
other than a few low power stations doing testing, broadcasters don't broadcast in 4k in USA. The articles i've read point out that it is more likely that they wait until 8k or more and next generation of broadcast TV is decided which will cause consumers to need new set television equipment or a converter box to be able to use older equipment. the Streaming sources don't 'broadcast' so they have no barrier other than 'minimum' of HDCP 2.2 to protect the 4k stream.
I tried to find one of the XG1v4 locally to no avail. Will PM @ComcastElla as stated in previous posts.
Yes, I reached out to ComcastElla - one of the most knowledgeable employees at Comcast for sure.
@Grandmaster420 wrote:
Hi, I am having a lot of trouble upgrading to a new 4k DVR box, I went all the way to the store with my old box and then they tell me they don't have any. Is there any other way I can recieve this box?? Please help. Thank you.
scroll back up to the 6/12/2018 post in this thread from @ComcastElla and PM her by clicking on her username. you must be logged in to PM (upper right corner of the web page).
I attempted to reach out via pm but it doesnt work and I would really like the 4k box is there also a 4k companion box?
@lunarklypse wrote:
I attempted to reach out via pm but it doesnt work and I would really like the 4k box is there also a 4k companion box?
since you have made a post now your PM function may be working. be sure to login at the upper right corner before attempting to PM
I would like to test out the XG4 if I could be sent a self install kit. Thanks in advance.
Posting to enable PM.
I would like to order a self install kit for the XG1. Is that still possible?
I just bought a 4K TV .. I would like to be sent a self install kit. for the new XG1v4 .
Is this the right place to request this new version of the Xfinity DVR ?
Per ComcastJessie's suggestion in the FAQs for the XG1v4, I am submitting a separate post here to get an XG1v4 (to replace my existing XG1 box). Does the self-install kit provide a means to ship the existing box back? If so, please sign me up.
Thanks!
You might get faster service if you call 1800comcast; that's how I got two separate shipments of the XG1v4 and it included free return by putting my XG1v2's in the box and using the included UPS return label.
@blakedunc235 and @awcricket,
I can help get you an XG4. Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message?
To send a private message click on my name "ComcastChe", then click private message me.
I called 1800comcast and they sent me a SIK for the 4k DVR - free rteurn.
Hello all,
Just a reminder. If you place an order through our team here on XFINITY Help & Support Forums - we don't charge a shipping fee. However, when we send a new DVR cable box, the billing system automatically adds an "Additional Outlet" charge because you technically have two active DVR cable boxes on the account. As soon as you return the old DVR - the system will automatically prorate the charge and apply a credit.
Please let me know if you have any questions.
Post to enable PM....
Posting to enable PM.
I would like XG1v4 tv box,I call Xfinty Store for availability get voicemail No response What Do IDo,Not Happy
Look for 'ComcastElla' posting here.
She is a Comcast Social Media employee and will help you get the equipment you want.
She helped me get a 4K box and it's great.
Reach out to 'Comcast Ella' here. She will help you.