XRE - 03007 - Internet works, but TV says "pending activation."

I recently moved to a new house. I activated the internet just fine, but the TV box (PX022ANM) says:

Let's get your entertainment back up and running.

XRE - 03007

- My account says "Everything looks good!" but also says "Equipment status unavailable" for the TV.

- When I click Restart TV Box, it says "This feature is only available to Xfinity TV customers."

- When I try to view my plan, it says "Looks like you already have an order in the works" which has been the case for about ten days now.

I don't have any outstanding bills, and I have restarted the box multiple times.

I have already looked through this article with no luck: https://www.xfinity.com/support/articles/x1-errorcode-xre-03007-stb-is-in-suspended-mode