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XR15 remote won’t change television channels

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Regular Visitor

XR15 remote won’t change television channels

Works fine to change volume but won’t change channels on Sony KD-49X720E.
Also controls the input.
Tried all the Sony codes.
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Diamond Problem Solver

Re: XR15 remote won’t change television channels

You mean won’t change channels on the cable boxes, reset the cable box

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Regular Visitor

Re: XR15 remote won’t change television channels

“You mean won’t change channels on the cable boxes, reset the cable box“

No, I mean it won’t change the channels on the television.
I don’t have a cable box because I don’t have cable television.
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Diamond Problem Solver

Re: XR15 remote won’t change television channels

Then why are you using a cable remote to work your tv? That’s not how it works. Use your actual tv remote. Comcast remotes are not a universal remote

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Regular Visitor

Re: XR15 remote won’t change television channels

Because I have an Xfinity Flex and it came with the XR15 remote.
I don’t want to use a bunch of different remotes.
I want to use the remote that supposed to work.
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Diamond Problem Solver

Re: XR15 remote won’t change television channels

Xfinity Flex is a cable box.
Xfinity remotes don’t change the channels on your tv but the cable box and that’s all their meant to do. If your brand of tv needs an ok push to change inputs (not channels), the Xfinity remote won’t provide it, you’ll need to use the tv remote

I am a Retired Official Comcast Employee
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