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XR15 remote - pairs with one Samsung TV but not another

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XR15 remote - pairs with one Samsung TV but not another

I just got Xfinity set up today.

I have 2 Identical Samsung televisions. The X15 remote in the living room pairs and controls the TV fine.

The one in my bedroom, while it says it successfully pairs, will not control the TV at all. I can't figure out why as they are both identical televisions.

Also, I can't find a way to pair it with my Vizio sound bar.

 

Any suggestions?

Thank you

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Silver Problem Solver

Re: XR15 remote - pairs with one Samsung TV but not another


@Locutus65 wrote:

I just got Xfinity set up today.

I have 2 Identical Samsung televisions. The X15 remote in the living room pairs and controls the TV fine.

The one in my bedroom, while it says it successfully pairs, will not control the TV at all. I can't figure out why as they are both identical televisions.

Also, I can't find a way to pair it with my Vizio sound bar.

 

Any suggestions?

Thank you


Try this:

https://www.xfinity.com/support/remotes


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Re: XR15 remote - pairs with one Samsung TV but not another


@RobertWy wrote:

https://www.xfinity.com/support/remotes


Thank you but I've tried that. Vizio is not in the brand list unfortunately.

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Diamond Problem Solver

Re: XR15 remote - pairs with one Samsung TV but not another

Search for manual codes
Press A+D button, then entering 991, then CH up until your tv powers off. 992 for audio equipment

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Silver Problem Solver

Re: XR15 remote - pairs with one Samsung TV but not another


@Locutus65 wrote:

@RobertWy wrote:

https://www.xfinity.com/support/remotes


Thank you but I've tried that. Vizio is not in the brand list unfortunately.


I don't use the XR15; you can get free XR11's at your nearest Xfinity Store, which is what I use with my Vizio 5.2 Soundbar


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I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!