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XR15 remote flaw

Regular Contributor

XR15 remote flaw

I'm sure other people have had this issue.  Once you program the XR15 to control volume on a sound bar/receiver the power button no longer works for the TV.  Unless there is a work around, hopefully Comcast can update the remote firmware to have the power button turn off BOTH programmed devices.

Silver Problem Solver

Re: XR15 remote flaw


@CoreyD wrote:

I'm sure other people have had this issue.  Once you program the XR15 to control volume on a sound bar/receiver the power button no longer works for the TV.  Unless there is a work around, hopefully Comcast can update the remote firmware to have the power button turn off BOTH programmed devices.


I don't like the XR15 so I use the XR11 and it works with my soundbar on two TV's - my XR2 controls the TV just fine and I have anothe XG1v4 UHD and my XR11 controlls the TV sound.

See if there is any help here:

https://www.xfinity.com/support/articles/get-to-know-xr11-remote


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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