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XR15 Remote "RUNAWAY" volume

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New Poster

XR15 Remote "RUNAWAY" volume

I press the volume ONCE, but the volume continues up or down continuously.
Does anyone know the cause and the fix?

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Diamond Problem Solver

Re: XR15 Remote "RUNAWAY" volume

Replace the remote?

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New Poster

Re: XR15 Remote "RUNAWAY" volume

I seem to remember this happening before, and I didn't need to replace the remote.  I can't remember what I did to fix the issue, though.

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Diamond Problem Solver

Re: XR15 Remote "RUNAWAY" volume

Try a different tv code?

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New Poster

Re: XR15 Remote "RUNAWAY" volume

How?  There is no "setup" key on the X15.

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Silver Problem Solver

Re: XR15 Remote "RUNAWAY" volume


@Tomkat53 wrote:

How?  There is no "setup" key on the X15.


https://www.xfinity.com/support/articles/get-to-know-xr11-remote


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Expert

Re: XR15 Remote "RUNAWAY" volume


@Tomkat53 wrote:

How?  There is no "setup" key on the X15.


press the A button on your remote and select "Remote Setup". it will tell you how to enter codes.



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Expert

Re: XR15 Remote "RUNAWAY" volume


@RobertWy wrote:


https://www.xfinity.com/support/articles/get-to-know-xr11-remote


FWIW, from your link to the XR15 features;

 

There is no Setup button. It has been removed in favor of automatic RF pairing with the TV Box. You can continue to pair the X1 Voice Remote with the TV Box or programs for control of the TV or AV receiver.



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Diamond Problem Solver

Re: XR15 Remote "RUNAWAY" volume

@Tomkat53 

For a code search hold A and D then press 991, press channel up until the TV turns on or off then press ok to confirm


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New Poster

Re: XR15 Remote "RUNAWAY" volume

Check your tv or component settings regarding remote repeating.  Samsung added a setting recently and increasing the repeat number eliminated the same problem with me.

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New Poster

Re: XR15 Remote "RUNAWAY" volume

I have the same issue when using the x1 remote to control my Bose sound bar. Did you ever find a fix ?
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Expert

Re: XR15 Remote "RUNAWAY" volume


@Horrorbsnes1212 wrote:
I have the same issue when using the x1 remote to control my Bose sound bar. Did you ever find a fix ?

did you try differnet Bose remote codes? contact Bose?



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