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XR11 Firmware 1.1.3.4 Does Not Go into Infrared Mode

New Poster

XR11 Firmware 1.1.3.4 Does Not Go into Infrared Mode

I held down the Setup button, waited for LED to turn green, then punched in 987, then waited for the LED to blink to accept it.  But when I go to my Remote Setup screen on my STB, it still says "RF" mode...did the code to switch to Infrared change?  Thanks...

Diamond Problem Solver

Re: XR11 Firmware 1.1.3.4 Does Not Go into Infrared Mode

Try using voice commands, they only work in IR

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New Poster

Re: XR11 Firmware 1.1.3.4 Does Not Go into Infrared Mode

Sorry, I don't understand what you mean? I'm trying to have the remote change into IR mode.
Diamond Problem Solver

Re: XR11 Firmware 1.1.3.4 Does Not Go into Infrared Mode

To see if what you did worked, try to use voice commands through the remote. If you can’t, you were successful

I am a Retired Official Comcast Employee
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Was your question answered? Mark a post as the Best Answer!