Both volume and power buttons dont work and get black when pressed.
The rest of the remote functions work fine. Tried the system refresh,customer service and the instructions the 3 digit code rf and the other ones as well.
The volume DOES work but just at one level.
Any help would be appreciated .
Ugh no luck !
Had a helpful agent in Colorado go through all the steps and no change.
Tried a new remote as wsll same results.