giantssfan's profile

Contributor

 • 

106 Messages

Saturday, June 20th, 2020 3:00 PM

Closed

XR-11 Remote Cannot adjust volume and TV and all power dont work.

Both volume and power buttons dont work and get black when pressed.

 

The rest of the remote functions work fine. Tried  the system refresh,customer service and the instructions  the 3 digit code rf and the other ones as well.

 

The  volume  DOES  work but just at one level.

 

Any help would be appreciated .

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Gold Problem Solver

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25.9K Messages

5 years ago

Swap your remote?

Contributor

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106 Messages

5 years ago

Ugh no luck ! 

 

Had a helpful agent in Colorado  go through all the steps and no change.

 

Tried a new remote as wsll same results.

Gold Problem Solver

 • 

25.9K Messages

5 years ago

Did you try different codes?

Contributor

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106 Messages

5 years ago

Yes tried the whole list of 7 or so for LG  codes an no luck..

Official Employee

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263 Messages

5 years ago

Did you try contacting LG? Can you provide some more details around the volume does work but at one level? You can only go up/down one digit?
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