Skip to main content

    Support

    Offers

Walter19491's profile
Walter19491
1st Topic

New Poster

 • 

2 Messages

Monday, February 3rd, 2020 1:00 PM

Closed

X15 remote

Cannot pair remote with tv box will not give me a 3 digit code but a 3digit code shows up on primary during box / tv.  Screen welcomes me and then says working my experience and finally says sorry, we are having some trouble restart

Question

1.3K

1

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

Rustyben

Expert

 • 

24.6K Messages

5 years ago

@Walter19491 wrote:

Cannot pair remote with tv box will not give me a 3 digit code but a 3digit code shows up on primary during box / tv.  Screen welcomes me and then says working my experience and finally says sorry, we are having some trouble restart

would you check the model number of the set top box? it sounds like you have the only non-voice capable companion set top box. 

0

0

forum icon

New to the Community?

Start Here