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@carinac wrote:
On my remote, the voice command was working the first week I had it. Now all of a sudden it doesn't understand. and says "Sorry didn't get that" or "Sorry something is wrong"
might try new batteries. when you press the Xfinity button does the remote's LED flash red or green or both red/green?
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@carinac wrote:
It flashes green, I took the batteries out and nothing changed.
when you press the Xfinity button does the remote's LED flash red or green or both red/green?
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@carinac wrote:
Green.
that verifies the remote is RF paired to the set top box and voice should work. press and hold the microphone button and say recordings then let go. does the list of recordings display?
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