New Poster
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4 Messages
X11 remote works, except for voice control suddenly.
Battery life is 89%, everything is working, but when I press voice control, it doesn't even say it's occasional, something isn't quite right. Nothing, no words, no nothing. I reset the remote to be sure and it doesn't work. Why does it suddenly stop working? Can I fix it?
Jennaf786
New Poster
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4 Messages
6 years ago
It seems I'm resetting the box every few days.
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CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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Jennaf786
New Poster
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4 Messages
6 years ago
Also,iI see no option to make public. I assumed it was.
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lesmikesell
Contributor
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532 Messages
6 years ago
Make sure your remote RF pairing is still working. Do you have any symptoms of poor signal strength on the X1 (slow guide response, etc.)? That might also cause a problem with voice response.
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lesmikesell
Contributor
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532 Messages
6 years ago
Have you done the RF pairing described here?
https://www.xfinity.com/support/articles/remote-program-the-xr2-or-xr5-to-aim-anywhere
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CariRickman13
New Poster
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2 Messages
6 years ago
Mine isn't working either on any of our televisions.
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CariRickman13
New Poster
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2 Messages
6 years ago
I just found out I have a X15 and I tried the repairing and no it didn't work.
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Beckr
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1 Message
6 years ago
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