X11 remote works, except for voice control suddenly.

[Jennaf786]

Battery life is 89%, everything is working, but when I press voice control, it doesn't even say it's occasional, something isn't quite right. Nothing, no words, no nothing.  I reset the remote to be sure and it doesn't work. Why does it suddenly stop working? Can I fix it?

[CCAndrew]

Try resetting the box

[Jennaf786]

It seems I'm resetting the box every few days.

[Jennaf786]

Also,iI see no option to make public. I assumed it was.

[lesmikesell]

Make sure your remote RF pairing is still working.    Do you have any symptoms of poor signal strength on the X1 (slow guide response, etc.)?  That might also cause a problem with voice response.

[CariRickman13]

Mine isn't working either on any of our televisions.

[lesmikesell]

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@CariRickman13 wrote:

Mine isn't working either on any of our televisions.

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Have you done the RF pairing described here?

https://www.xfinity.com/support/articles/remote-program-the-xr2-or-xr5-to-aim-anywhere

[CariRickman13]

I just found out I have a X15 and I tried the repairing and no it didn't work.

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@lesmikesell wrote:

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@CariRickman13 wrote:

Mine isn't working either on any of our televisions.

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Have you done the RF pairing described here?

https://www.xfinity.com/support/articles/remote-program-the-xr2-or-xr5-to-aim-anywhere

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[Beckr]

I’m having the same problem today on all 3 of my remotes s something must be up with Xfinity