X1 will not allow series to record all episodes

I have a recurring problem when I try to set up sporting events to record. For example, I set box to record all new episodes of USOpen tennis on ESPN and ESPN2. The system says recording is set but when I go to schedule menu it’s not there. So I have to go through guide to enter each episode individually which is a huge pain. Same thing is happening trying to record hockey playoffs on NBCSN