X1 voice command not working

I have 2 remotes, one an X11 and the other an X15. Both remotes use to work the voice command now neither one work on a regular basis. They are both sporadic and we never know when they will work. Would like to know if anyone thinks it might be the box since neither remote will work all the time. I have tried resetting the box and reprogramming the remotes to no avail.

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Rustyben

Expert

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24.6K Messages

5 years ago

@Bullhorn wrote:

I have 2 remotes, one an X11 and the other an X15. Both remotes use to work the voice command now neither one work on a regular basis. They are both sporadic and we never know when they will work. Would like to know if anyone thinks it might be the box since neither remote will work all the time. I have tried resetting the box and reprogramming the remotes to no avail.

when not working properly look at the LED blinks on the remote. is it blinking green or red or both? dod you get the voice 'feedback' beep when you press the voice remote microphone button?

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user_5c9eff

Visitor

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2 Messages

It’s blinking blue

4 years ago

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user_30ccb9

Visitor

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1 Message

Same thing happened to me, it was the batteries that needed replacement. It was strange because all of the other buttons except the microphone worked.

4 years ago

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user_5c9eff

Visitor

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2 Messages

4 years ago

I can’t get voice it’s blinking blue

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X1

Bullhorn

X1 voice command not working

Rustyben

user_5c9eff

user_30ccb9

user_5c9eff

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