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@IB57 wrote:
i unplugged the power cord to the tv box, waited for 15 minutes and plugged it back in. the blue light blinks for a while and then cuts off. "welcome.." has been on my tv for over an hour. whats going on?
the outlet may no longer be working. do you have other working set top boxes? if so, swap and see if the problem follows the box or stays at the outlet. you could test by using the outlet the gateway/modem uses to test the box.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
