Hello, FemMorpheus! Welcome to the Xfinity Forums. I'm glad you reached out to us here for help with your new X1 box. It's exciting to hear you've made the upgrade and I would love to work with you to get it working correctly so you can enjoy it! Please send me a private message with your first and last name, as well as your service address so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".