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Generally, error code RDK-03033 is caused by the X1 device being unable to connect to the XFINITY TV service or may also be due to an internet outage.
Please try your action again after a few minutes.
If this issue persists please try the following:
Ensure cable connections are tightly secured.
Remove any unnecessary splitters
Have a tech out to troubleshoot further
Please try your action again after a few minutes.
If this issue persists please try the following:
Ensure cable connections are tightly secured.
Remove any unnecessary splitters
Have a tech out to troubleshoot further
I am a Retired Official Comcast Employee
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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
