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X1 problem

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New Poster

X1 problem

Code RDX 03033

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Diamond Problem Solver

Re: X1 problem

Generally, error code RDK-03033 is caused by the X1 device being unable to connect to the XFINITY TV service or may also be due to an internet outage.

Please try your action again after a few minutes.

If this issue persists please try the following:
Ensure cable connections are tightly secured.
Remove any unnecessary splitters
Have a tech out to troubleshoot further

I am a Retired Official Comcast Employee
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