X1 box will lose signal and screen goes black and then comes back on. Happens all the time.

I have 6 X1 boxes. I have one that constantly loses signal and the screen goes black for a few seconds and then comes back on. Does matter what channel or show. I have a signal amplifier and have changed out box a couple of times. I have changed the cable, X1 box, HDMI cables, and it still continues to happen. How do I resolve this continous problem?

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Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

6 years ago

Have you tried a different hdmi port? Have you tried to move one of your boxes that you know works solidly to that tv? To see if it still does it? Right now the tv is the common denominator

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CCAndrew

Gold Problem Solver

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25.9K Messages

6 years ago

@RobertWy
What’s the relevance?

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CCAndrew

Gold Problem Solver

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25.9K Messages

6 years ago

Explain...why does it matter? It doesn’t

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Takedown161

New Poster

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2 Messages

6 years ago

Model number of the box that I am having issues with is # PXD01ANI

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Rustyben

Expert

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24.6K Messages

6 years ago

@Takedown161 wrote:

Model number of the box that I am having issues with is # PXD01ANI

carefully swap the hdmi cables one end at a time for a new one or one from a DVD player (etc). changed problem?

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X1

Takedown161

X1 box will lose signal and screen goes black and then comes back on. Happens all the time.

CCAndrew

CCAndrew

CCAndrew

Takedown161

Rustyben

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