New Poster
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1 Message
X1 box stuck on select your language screen
I can change between languages but when I hit the center button on English(US) nothing happens. If I click on English (Canada) it asks me to confirm the language and then nothing happens. I have tried unplugging the box and resetting the remote using a+d.
CCLysa
New Problem Solver
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617 Messages
4 years ago
Hello, @Bquar24
Welcome to our Xfinity Forums! We're happy to help with this equipment issue you are experiencing. I appreciate everything you have already tried, and I can assure you we will do everything we can to help get this corrected. We will need to troubleshoot the equipment from this end. Please send me a private message so we can continue.
To send a private message, please click my name "ComcastLysa" then select "Send a Message" on the right side.
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XfinityChad2
Official Employee
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263 Messages
4 years ago
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