Community Forum
Hello, @Bquar24
Welcome to our Xfinity Forums! We're happy to help with this equipment issue you are experiencing. I appreciate everything you have already tried, and I can assure you we will do everything we can to help get this corrected. We will need to troubleshoot the equipment from this end. Please send me a private message so we can continue.
To send a private message, please click my name "ComcastLysa" then select "Send a Message" on the right side.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
What type of remote and box are you having issues with?
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
