X1 box recordings on CBC won’t play past 48:10

[svining]

Only on recordings from CBC; the recording looks 60 minutes long, but cuts off at 48 minutes.  This problem started out as it wouldn't fast forward past 48:10; it would jump back to 48 no matter how far you watched.  If you didn't try to ff once you passed that point (i.e. you watched the commercials) you could watch to the end of the recording.  Two days ago, it began stopping at 48, as if that was the end of the program, even though the recording showed 60 minutes.

Super frustrating-- we never see the end of shows and can't get them on demand because they're CBC!

[billmich88888]

Detroit area here - I can try to replicate your issue - 

is there a particular show you are recording?

let me know

[svining]

Heartland, Murdoch Mysteries, Frankie Drake Mysteries, Kim's Convenience -- it happens every time on any program.  But just on CBC!  So weird.

[billmich88888]

what tv market are you in?

buffalo?

seattle?

detroit?

[Rustyben]

when you are next having the problem, wait for the screen to be clear of navigation or menu elements. then press OK. what screen text is on bottom left of screen?

[svining]

I'm in the Detroit market.

[svining]

It doesn't even give me navigation.  It just quits and goes back to the recordings lists, then asks if I want to buy the next episode.   (Or if I want to delete the episode, if it's not trying to get me to buy content.)