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X1 box is stuck on “select your language”

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New Poster

X1 box is stuck on “select your language”

I’m stuck on the screen that states “select your language”, my remote won’t do anything. I have already done the a+d buttons with the password which turned it blue. But once I clicked it went bad to red
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Official Employee

Re: X1 box is stuck on “select your language”

Try unpairing the remote and try again.

https://www.xfinity.com/support/articles/x1-remote-unpair

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New Poster

Re: X1 box is stuck on “select your language”

That worked!! Thank you, I did the same thing like 20 times but I never aimed it to the box must of worked now 🙂 thank you