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anthony_garafol
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Tuesday, August 11th, 2020 11:00 AM

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X1 Xfinity cable box daily update extended time reconnect

Does anyone else have an issue with reconnecting to the cable tv system after the daily update has been performed?  My cable is out for several hours, some of my neighbors have complained days, after the daily update.  Wifi and internet function properly, but it takes forever for the boxes to reconnect.  My saving grace is I have Roku boxes as backups.  As soon as the Xfinity system updates Im on Roku for at least the next 2 hours,

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5 years ago

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BHelms07

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67 Messages

5 years ago

The wiring in your neighborhood that connects all the way back to xfinity could be going bad or may have a weak signal. Check to see if you have a cable amplifier, if not i would suggest getting one and see if that makes it work better. If you do have one, make sure its getting power. If it still doesnt work, the city might need to replace the wiring.

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EG

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111.6K Messages

5 years ago

FWIW, the "city" doesn't maintain the coax cable plant. Comcast does.

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