I've been having intermittent problems with my X1 service, internet (wired & WiFi) and phone for years. We have called & chatted numerous times over the past several months, with no solution.
We recently upgraded our internet service and replaced the modem, same problems. I've replaced coax and Cat-5/6 cables, rebooted, power cycled, reseated, tightened, re-tighten, refreshed, reset, .... No help from Comcast/Xfinity support.
I had a chat session with a nice lady in The Philippines and courteous gentleman in India, and neither could fond a solution. I was told I would get a text or call from "Comcast Advanced Support", it's been a week or so, no call or text, no resolution.
I loose my phone and internet service several times a day, the TV frequently freezes, and the remote control clicks return a RDK-03033 error or similar code, unable to connect to the internet.
