Regular Visitor
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6 Messages
X1 TV Box - Several Questions - New User
Comcast has informed us that we won't be able to get our international channels (France5, RAI, Globo) after the end of Feb 2020 unless we upgrade our cable boxes.
So, we ordered the new X1 boxes and have some questions:
1. The new boxes have no inputs (HDMI) for a DVR. Does this mean that if we update our cable equipment we will no longer be able to record programs to our DVRs? (Yes, I know one can pay for DVR capability from Comcast, but we want to be able to record to our own equipment.)
2. There is a master and "slave" boxes for additional TVs. Does this mean that if the master dies or had a problem, all of the cable boxes will die?
CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
https://www.xfinity.com/support/articles/x1-hub-vs-companion-box
2. This is true from the same link above you would need a dvr or an XG2 which aren’t dependent on other boxes
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LCaution
Regular Visitor
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6 Messages
6 years ago
None of those boxes look like the ones we received, which is why we are confused.
We got a big "master" box called a XG2v2-P. It has a cable in and cable out, one HDMI to TV, two audio out & one sd video out.
The "slave" boxes are smaller. They have a cable in and cable out plus one hdmi to tv. The name is XiD-P.
So, again, we currently have our own DVRs connected to our RNG cable boxes.(RNG150n). We connect that box to the DVR with the audio out cables. The DVR is connected to the TV with HDMI-2. The cable box is connected to the TV with HDMI-1.
The question is whether or not we will be able to record programs to our personal DVRs if we swap out the RNG150n for the new X*-P boxes.
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CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
FYI in the link above the XG2 is the 6th box down, third under non dvr category.
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Rustyben
Expert
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24.6K Messages
6 years ago
you have verified the xg2 (companion set top box non-DVR with 4 tuners) has the connections you need, right?
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LCaution
Regular Visitor
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6 Messages
6 years ago
the big XG box does have the connections I need, although since we haven't installed the box we won't know until we try.
The two smaller "slave" boxes do not.
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Rustyben
Expert
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24.6K Messages
6 years ago
the XG2 are same price as the other 'small' companion set top boxes. You can swap for one at the local Xfinity store. Be sure to test with the one you have first.
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