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1 Message
X1 Stuck on Blue Screen
My X1 box is stuck on a blue screen saying “Preparing your box for new software...”
I have no status bar but there are DOCSIS status for various things all saying DONE or OK except Registration in Progress has no status. Every time I reboot the box it gets stuck here.
A technician is scheduled to come out in two days. Any suggestions on how to resolve this issue?
I have no status bar but there are DOCSIS status for various things all saying DONE or OK except Registration in Progress has no status. Every time I reboot the box it gets stuck here.
A technician is scheduled to come out in two days. Any suggestions on how to resolve this issue?
CCAndrew
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25.9K Messages
6 years ago
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Ck26
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1 Message
5 years ago
I am having the same issue. Will a new cable box solve the issue?
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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