Cass2201's profile

Regular Visitor

 • 

9 Messages

Monday, August 19th, 2019 11:00 PM

Closed

X1 SAVED FAVORITES

Recently my saved favorites (movies, tv shows, teams) are not all displaying. I had over 700 saved movies in my favorites and now it will only show me 292 movies, 3 sports teams (i have 8 favorite teams saved). I had removed some saved favorite Tv shows, teams, people and it seemed to display more of my saved favorite movies, but I would really like to see all of my favorites again. Are we now limited on the amount of favorites that it can display at one time? Is there a fix for this coming? And are we getting back the OnDemand>> Movies >> Browse by >> Free to Me (personalized) that would show Xfinity On Demand, Netflix, Amazon, and Tubi movies all under this Free to Me? I now have to go to each option separately, and I thought that was a key benefit for having X1, that all would be available in one place, rather than having to go into each service/app separately.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Contributor

 • 

48 Messages

6 years ago

You're not alone. No response from Comcast yet. I posted about this on August 13th.

 

https://forums.xfinity.com/t5/X1/Missing-Saved-Favorites/m-p/3251908

forum icon

New to the Community?

Start Here