sainsy31's profile

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Wednesday, May 6th, 2020 6:00 PM

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X1 Remote Voice Commands

With the XFinity TV Remotes ANYONE can access personal account information on the TV.  Literally anyone can pick up a remote and say "WIFI Password" or "Internet" (have the ability to see all registered divices and pause/unpause access) or "show me my bill".  Are there any safe guards with this or ways to block what's displayed.  Why do I ask - I have the XFI App on my phone and am able to pause and unpause my kids devices (10 yrs old).  They have figured out that just by saying "internet" into the remote they can have the same control I can and pause or unpause anyone's device.  There has to be some way to block this on the tv.  What's the point of having an app with a login, if it can just be upaused from the tv remote?

Please let me know.

Thanks

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Expert

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24.6K Messages

5 years ago


@sainsy31 wrote:

With the XFinity TV Remotes ANYONE can access personal account information on the TV.  Literally anyone can pick up a remote and say "WIFI Password" or "Internet" (have the ability to see all registered divices and pause/unpause access) or "show me my bill".  Are there any safe guards with this or ways to block what's displayed.  Why do I ask - I have the XFI App on my phone and am able to pause and unpause my kids devices (10 yrs old).  They have figured out that just by saying "internet" into the remote they can have the same control I can and pause or unpause anyone's device.  There has to be some way to block this on the tv.  What's the point of having an app with a login, if it can just be upaused from the tv remote?

Please let me know.

Thanks


on your x1 menu set up parental controls to block seeing that information on your set top boxes. 

Official Employee

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1.2K Messages

5 years ago

You can set parental controls on apps via settings - look for application locks in the parental controls setting. Lock the my account and xfi app to block usage.
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