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X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

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Frequent Visitor

X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

Have gone through all the steps and had an Xfinity Tech visit. Same result - Everything works properly except the power button. It will only turn off the soundbar. Using codes 11756 for the TCL and 32454 for the Vizio. Countless resets(including cable box) and multiple codes have been tried. Xfinity Tech to report issue at his office. Anyone with similar issue and a resolution?

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Expert

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue


@Zipguns wrote:

Have gone through all the steps and had an Xfinity Tech visit. Same result - Everything works properly except the power button. It will only turn off the soundbar. Using codes 11756 for the TCL and 32454 for the Vizio. Countless resets(including cable box) and multiple codes have been tried. Xfinity Tech to report issue at his office. Anyone with similar issue and a resolution?


are you setting up the TV then the sound bar?



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Frequent Visitor

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

Yes. TV then sound bar.
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Expert

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue


@Zipguns wrote:
Yes. TV then sound bar.

try turning up TV sound. press A+D on remote until LED changes color. type in 987 (full reset). press xfinity button and the screen should show the numbers to type in to pair the remote. skip sound bar. does the power button then control the TV power?



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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Frequent Visitor

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

The 987 code does not work. 981 does. Then the power button turns the tv on and off. If I go onto the next step of pairing the sound bar, the power switch only cycles the sound bar.
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New Poster

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

I have a Xfinity XiD-P (MODEL: Pace PXD01ANI) cable box, a new TCL 65Q825 QLED TV, and a VIZIO SB4051-C0 sound bar.   Couldn't get the XR15v2-UQ remote's Power, Volume or Mute button to work, nor could i figure out how to use it to control the sound bar.  

Xfinity tech support was worthless.

 

Solution was to connect the Vizio Sound Bar to the TCL TV withh an HDMI cord using the two components HDMI (ARC) ports.   Then, with the TCL Roku remote I followed the path Home/Settings/System/Control Other Devices (CEC) in order to have the TCL TV "Search for the CEC device", which was the Vizio Sound Bar.  This allowed me to control the Sound Bar volume with the TCL Roku remote.  

 

Then, I reset the Xfinity remote XR15v2-UQ (press A & D buttons simultaneously 5 seconds, then input 987) and programmed the remote using the 11756 code (press Xfinity & Mute buttons simultaneously, then input 11756).  This allowed me to control all TV and Sound Bar functions with the Xfinity XR15 remote.

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Regular Visitor

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

Did you ever get this resolved?
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Frequent Visitor

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

Glad you were successful in getting your system properly set up. I have the VIZIO SB3621N-E8 which does not have a HMDI ARC input, so i'm using a Digitail Optical Cable. So I'm still using the TCL and XR15 remotes to power up and power down both devices.

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Frequent Visitor

Re: X1 - Pairing XR15-UQ Remote w/TCL TV & Vizio Sound Bar - Power Button Issue

Nope. I'm still using the TCL and XR15 remotes to power up and power down both devices.