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X1 Netflix settings .. STOP AUTOPLAY

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Frequent Visitor

X1 Netflix settings .. STOP AUTOPLAY

We have had Netflix for years -- on our NETFLIX Profile - AUTO PREVIEW and AUTO PLAY are  **NOT** checked.   

On ALL devices - Tivo, phone,  Alptop computer --  this is fine 

On new Xfinity X1 DVR box (installed Sat  May 16) -- Linked Netflix account -- Set up/activated to our current account  -- 

when browsing Netflix shows on the X1 DVR --It starts playing the next episode -- even whne just trying to re description when still on screen that shows options For  "episode 1"  or  "More Episodes" etc... Whay does the X1 box not recognize the Netflix settings to NOT  AUTOPLAY ?

I have reset the X1 box -- we have "reset Netflix" through the X1 help menu, We have Signed out, unplugged. replugged the X1 dvr, re-logged into Netflix -- same behavoir. 

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New Poster

Re: X1 Netflix settings .. STOP AUTOPLAY

I'm have same issue; but with opposite setting.  I have my Netflix setup to autoplay previews on all devices.  Autoplay preview works on all devices except my X1 Box.  

 

Please advise Xfinity.

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Regular Visitor

Re: X1 Netflix settings .. STOP AUTOPLAY

Same issue here.  For some reason the auto play of previews has stopped on Netflix using the xfinity platform.

 

I do have auto play on the PC.

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Contributor

Re: X1 Netflix settings .. STOP AUTOPLAY

That autoplay when you try to read the description cannot be changed. The autoplay only affects when you finish an episode of a show. Or you finish a movie and it autoplays the next suggestion.
I am not a Comcast Employee, I am just a customer volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: X1 Netflix settings .. STOP AUTOPLAY

On the PC platform there are two settings you can change. Auto play next episode and auto play previews. Both work on the PC platform but not the Xfinity platform.
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Frequent Visitor

Re: X1 Netflix settings .. STOP AUTOPLAY

So using X1 Xfinity box, we can NOT turn OFF Netflix Autoplay ?  When we are browsing, and trying to  get more information about a show/movie/etc - it should NOT Autoplay!  It may not be family friendly for everyone in the room !  because this is the time I have to explore or research programs for a future family night or someting, The movie I want to just read more about should NOT start playing.  Also because now all of these things come up in your "Continue Watching" list  or "Because you watched"  recommendations...  a few years ago, Netflix had an issue with accounts "storage" fillingup if you quit did not watch all the way to the end of credits or whatever - it save the 99% of the movie so you could resume it later..so with this Autoplay, it appears to save all this data for stuff I am not even interested in