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X1 Freezing-. Are we streaming or what?

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X1 Freezing-. Are we streaming or what?

Why is this happening to so many people. I feel like I'm having a Sling TV moment. COMCAST, WHAT IS THE PROBLEM???
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Re: X1 Freezing-. Are we streaming or what?


@Aokie wrote:
Why is this happening to so many people. I feel like I'm having a Sling TV moment. COMCAST, WHAT IS THE PROBLEM???

It might be a local/regional issue;  My X1 system is not freezing (Houston).


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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Re: X1 Freezing-. Are we streaming or what?

Same issue , Just activated Sunday Nov 3rd Summerfield FL, Nov 4th working great, Nov 5th cutting out and working , saying I caught them in a house keeping update. but has been all day. Refreshing not working.