X1 DVR set top box broken, how do I get it replaced

[bertabugg]

Hello,

I have 4 TV's, my familyroom has the X1 DVR set top box and bedrooms have the small boxes. the X1 DVR set top box is humming, wont rewind amoung other things, it says card is removed.  I have not removed anything so I think it just stopped working, how do I get a new DVR?

Thank You

[CCAndrew]

The easiest, is your local service center if it’s available

[bertabugg]

Thank You,

Is there a way to do it on line and have the new one shipped to me?

Bertabugg