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X1 DVR set top box broken, how do I get it replaced

bertabugg
New Poster

X1 DVR set top box broken, how do I get it replaced

Hello,

 

I have 4 TV's, my familyroom has the X1 DVR set top box and bedrooms have the small boxes. the X1 DVR set top box is humming, wont rewind amoung other things, it says card is removed.  I have not removed anything so I think it just stopped working, how do I get a new DVR?

 

Thank You

CCAndrew
Diamond Problem Solver

Re: X1 DVR set top box broken, how do I get it replaced

The easiest, is your local service center if it’s available

I am a Retired Official Comcast Employee
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bertabugg
New Poster

Re: X1 DVR set top box broken, how do I get it replaced

Thank You,

 

Is there a way to do it on line and have the new one shipped to me?

 

Bertabugg