X1 Box stuck on PST RDK-03004 ON Tv. "Please tighten your cable connections then restart your TV Box, which can often fix common issues."
This error has shown up on my box multiple times. I have rebooted the cable box and re-seated the cables. The box functions like normal but a few days later the error message re-appears. can anyone please assist? I have swapped out cables and restarted my cable box. The error message comes back a few days later. can someone please assist me at their earliest conveinence.
My cable box is back online. "Advanced" technical support called me saying that I have good signals. However, I am still having a tech come out and inspect the situation. This issue is an intermittent issue. Why was "advanced technical" support insisting that this no longer an issue when it clearly is? What should i tell the xfinity tech to look for when he comes here?
The tech came.. and said he needed to add a MOCA Filter. Hopefully this resolves the issue.
Waqas1, thanks for the update. Did the MOCA filter resolve the error?