New Poster
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2 Messages
X1 Box does not start
I got the X1 Box today and it does not start. I tried various power outlets, tried pushing the power bottom thousand times or press for several minutes, tried reconnecting all cables, but none of them works. Is it a problem with the box itself?
Accepted Solution
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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rtatsuhira
New Poster
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2 Messages
5 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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XfinityJoeTru
Official Employee
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7K Messages
5 years ago
Hi rtatsuhira. Thank you for joining the Xfinity Forums and for creating your first post. We're sorry you are experiencing issues with your box. I can assist with placing an order to ship you a new cable box. To get started, please send me a private message and include your full name so I can assist you.
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