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X1 Box Turns itself On

RStables
New Poster
‎05-17-2020 12:39 PM

X1 Box Turns itself On

I have an X1 box that is turning itself on every morning at 4am. We’ve tried resetting it several times ourself and once with tec support assistance.  That did not fix the problem.  Xfinity sent a replacement box.  The replacement box worked OK for a couple of days.  Now...it’s turning itself on as well...usually between 3 & 4am.

 

HELP

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CCAndrew
Diamond Problem Solver
‎05-17-2020 12:55 PM

Re: X1 Box Turns itself On

What time is your daily reboot set for? Possibly change the time

I am a Retired Official Comcast Employee
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