So none of the comcast payment centers or store has ab4k box. They can't mail me one, closest center that has one is over an hour away. Only way for me to get it is to drive the hour to the payment center or pay $70 to have a tech hand me one. . All they want is that $70, and I'm not paying to have someone unhook my current box and plug another in its place. . I already let them know on the phone how I feel. I'm gonna call again tomorrow and if they wont wave that $70, I'm cutting it all off. I shouldnt be penalized like that when it's there fault they dony have enough boxes in stock.
ktipton8803
Frequent Visitor
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12 Messages
6 years ago
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Rustyben
Expert
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24.6K Messages
6 years ago
you just need to read this post (in the same area of your post) and follow the directions. to send a PM you must hit the sign in link at top right of forum pages. https://forums.xfinity.com/t5/X1/Xfinity-4k-XG1v4-Cable-Box-Availability/m-p/3252880/highlight/true#M179985
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XfinityKenF
Official Employee
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8K Messages
6 years ago
ktipton8803, thanks for being a customer since '97! Let's get you that box. I got your private message and will follow up there.
Ken
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