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X1 4K set top box

Regular Visitor

X1 4K set top box

When I turn iy on it comes on then goes off . It does this for about 5 minutes before staying on.

Official Employee

Re: X1 4K set top box

Hi there, @jnrwindsurf,


I wanted to touch base with you on the 4K X1 box. Is the issue you have been experiencing still happening? I want to make sure this is taken care of, if not. I hope you are having a fantastic start to this week! 

I am an Official Comcast Employee.
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