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Wifi cable box light not working

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New Poster

Wifi cable box light not working

My wifi cable box's led light suddenly stopped working. I've done a system refresh and that did not fix the light.. do I need a new box?
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Diamond Problem Solver

Re: Wifi cable box light not working

Does the cable work? X1 boxes have the ability to turn the lights off, so unless you need the light on you could swap it, lights aren’t integral for a cable box working

I am a Retired Official Comcast Employee
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New Poster

Re: Wifi cable box light not working

Thank you for your reply. The box itself seems to be working as well as can be expected.. but I'm awaiting a rewire so i frequently have issues with both internet and TV so I won't be able to tell if the cable box is resetting itself or having trouble.. I will just wait for my rewire and ask for a new box then.