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Why does Comcast keep wrongly telling me that I can only record 60 Hours?

JanDeerfield
New Poster
‎09-27-2019 01:35 PM

Why does Comcast keep wrongly telling me that I can only record 60 Hours?

Why does Comcast keep wrongly telling me that I can only record 60 Hours? I currently have over 120 hours recorded and it says the box is only 55% full. I have no problems adding recordings without losing anything that is recorded already.

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CCAndrew
Diamond Problem Solver
‎09-27-2019 02:21 PM

Re: Why does Comcast keep wrongly telling me that I can only record 60 Hours?

Did you swap a box? 60 hours is what’s available in the cloud not your personal dvr

I am a Retired Official Comcast Employee
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