kam822's profile

Frequent Visitor

 • 

18 Messages

Friday, August 30th, 2019 2:00 PM

Closed

Why all the tileing?

Why is my Xfinity HD doing so much tileing lately? I can't enjoy a full TV show, and it's VERY ANNOYING!!!!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

24.6K Messages

6 years ago


@kam822 wrote:

Why is my Xfinity HD doing so much tileing lately? I can't enjoy a full TV show, and it's VERY ANNOYING!!!!


if that set top box is connected via coax, the pixelation is caused by low signal to high noise ratio which means signal levels are wrong. if you have checked to be sure connections are tight and unnecessary splitters have been removed then a tech will be needed to get your signal levels back up to speed.

Frequent Visitor

 • 

18 Messages

6 years ago

Thanks for the reply. Our box is HDMI connected.

Expert

 • 

24.6K Messages

6 years ago


@kam822 wrote:

Thanks for the reply. Our box is HDMI connected.


the other cable not the one to the TV/receiver/soundbar

Official Employee

 • 

1K Messages

6 years ago

Hello kam822, thank you for posting. Are you still having an issue with your picture on the cable box?

Frequent Visitor

 • 

18 Messages

6 years ago

yes, still having an issue.

forum icon

New to the Community?

Start Here