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Why all the tileing?

Frequent Visitor

Why all the tileing?

Why is my Xfinity HD doing so much tileing lately? I can't enjoy a full TV show, and it's VERY ANNOYING!!!!

Expert

Re: Why all the tileing?


@kam822 wrote:

Why is my Xfinity HD doing so much tileing lately? I can't enjoy a full TV show, and it's VERY ANNOYING!!!!


if that set top box is connected via coax, the pixelation is caused by low signal to high noise ratio which means signal levels are wrong. if you have checked to be sure connections are tight and unnecessary splitters have been removed then a tech will be needed to get your signal levels back up to speed.



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Frequent Visitor

Re: Why all the tileing?

Thanks for the reply. Our box is HDMI connected.

Expert

Re: Why all the tileing?


@kam822 wrote:

Thanks for the reply. Our box is HDMI connected.


the other cable not the one to the TV/receiver/soundbar



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Official Employee Digital Care

Re: Why all the tileing?

Hello kam822, thank you for posting. Are you still having an issue with your picture on the cable box?


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Frequent Visitor

Re: Why all the tileing?

yes, still having an issue.