Frequent Visitor
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18 Messages
Why all the tileing?
Why is my Xfinity HD doing so much tileing lately? I can't enjoy a full TV show, and it's VERY ANNOYING!!!!
Frequent Visitor
•
18 Messages
Why is my Xfinity HD doing so much tileing lately? I can't enjoy a full TV show, and it's VERY ANNOYING!!!!
Rustyben
Expert
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24.6K Messages
6 years ago
if that set top box is connected via coax, the pixelation is caused by low signal to high noise ratio which means signal levels are wrong. if you have checked to be sure connections are tight and unnecessary splitters have been removed then a tech will be needed to get your signal levels back up to speed.
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kam822
Frequent Visitor
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18 Messages
6 years ago
Thanks for the reply. Our box is HDMI connected.
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Rustyben
Expert
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24.6K Messages
6 years ago
the other cable not the one to the TV/receiver/soundbar
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Xfinity_Support
Official Employee
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1K Messages
6 years ago
Hello kam822, thank you for posting. Are you still having an issue with your picture on the cable box?
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kam822
Frequent Visitor
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18 Messages
6 years ago
yes, still having an issue.
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