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What's an "Instant Replay Card"?

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ThatDonGuy
Problem Solver
‎09-09-2018 01:40 PM

What's an "Instant Replay Card"?

I tried "rewinding" a live show to watch something I missed, but when I pressed the << button, a message popped up on the screen: "Instant Replay Card Removed - To pause and rewind live TV, insert the card."  I can pause and rewind on my DVR box, but not on my other boxes.

 

What, exactly, is an "instant replay card"?

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CCAndrew
Diamond Problem Solver
‎09-09-2018 01:42 PM

Re: What's an "Instant Replay Card"?

The XiDs and Xi3s have an interior SD card that provides the ability to rewind. After a box reset, if you’re not able to, they’ll probably need to get swapped out

I am a Retired Official Comcast Employee
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redswan
New Poster
‎11-04-2018 08:01 PM

Re: What's an "Instant Replay Card"?

I’m having the same issue. What did you do to solve this?
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redswan
New Poster
‎11-04-2018 08:07 PM

Re: What's an "Instant Replay Card"?

I have the same issue. I restarted box but still error message shows.
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ThatDonGuy
Problem Solver
‎11-04-2018 09:35 PM

Re: What's an "Instant Replay Card"?

@redswan wrote:
I’m having the same issue. What did you do to solve this?

I never did solve it - I replaced my non-DVR boxes with a TiVo and a TiVo Mini.

 

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RobertWy
Silver Problem Solver
‎11-05-2018 07:35 AM

Re: What's an "Instant Replay Card"?

@redswan wrote:
I’m having the same issue. What did you do to solve this?

Is it possible to take the box to your Xfinity Store and swap it out?


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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ThatDonGuy
Problem Solver
‎11-05-2018 06:40 PM

Re: What's an "Instant Replay Card"?

@RobertWy wrote:
@redswan wrote:
I’m having the same issue. What did you do to solve this?

Is it possible to take the box to your Xfinity Store and swap it out?

I don't see why not; that's what I did when my DVR was bad.  Just make sure that you get a receipt that you brought the bad box in - otherwise there's a chance that you might start getting charged for both the old box and the new one.

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JMcIntire-82
New Poster
‎05-27-2019 02:39 AM

Re: What's an "Instant Replay Card"?

I may be wrong here, but I believe that the 'instant replay card" is a full size sd card that goes in most of the two-set & DVR boxes & is responsible for pausing & rewinding & fast-forwarding & such content that uses a cache & is continually recorded then wrote over & repeated. So in the instants of live TV where I believe you can pause for like 25 minutes before it will automatically in-house & start to play. I actually found a SD bay in my x1 DVR that has a 4gb sandisk card in it, had it out & my live content became un-pausable, so I'm pretty sure that's the right interpretation of its use.
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