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Volume control

Cathy_mccrimmon
New Poster

Volume control

Volume control on remote will not work. Have tried all codes

CCAndrew
Diamond Problem Solver

Re: Volume control

Did it ever work?

I am a Retired Official Comcast Employee
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andyross
Silver Problem Solver

Re: Volume control

What brand of TV? Is the box directly connected to the TV through HDMI? When you pair an X1 remote, it will typically ask if you want to program it for the TV too.

JulianR1
Regular Contributor

Re: Volume control

Have you paired the remote with your set top box? What make and model of tv do you have? Which remote do you have? You can go to https://www.xfinity.com/support/remotes for self service programming and pairing of remotes. Additionally, if none of the codes work your tv/device may not be supported yet by xfinity's remote.

I am not a Comcast Employee, I am just a customer volunteering my time to help other customers here in the Forums.