Voice remote takes me to wrong PBS station

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@trumansmom wrote:
There must be a simple way to fix this. If I say PBS into my voice remote downstairs, it takes me to Channel 812 as I want. On my television upstairs, if I say PBS into the remote, it takes me to channel 800, which is a different PBS station. How do I change where the remote sends me when I say PBS?

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note the call letters of the stations: if one is PBS1H and other is PBSMH use those letters instead with the voice remote. or say channel 812.

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@trumansmom wrote:
Of course, but there must be a simple way to assign the command PBS to channel 812. I have 2 tvs with voice remotes. The downstairs works fine. Upstairs it takes me to the wrong station.

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voice remote 'channel 812' will change it immediately.

I understand, and of course that will work. However, I Think Comcast should be able to tell me how I can redirect the remote so that when I say PBS it will take me to channel 812.