Joiris's profile

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Wednesday, April 29th, 2020 8:00 AM

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Voice on tv

I can not get rid voice that comes on every time I change channel, tells me everything about show, I have turned video description off but it will not stop. Thank you

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Gold Problem Solver

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25.9K Messages

5 years ago

If it’s an X1 box, press the B button 2x and follow the prompt

Official Employee

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263 Messages

5 years ago

Its the B button twice.

Gold Problem Solver

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26.5K Messages

5 years ago


@Joiris wrote: I can not get rid voice that comes on every time I change channel ...

For reference: see https://www.xfinity.com/support/articles/video-description and/or https://www.xfinity.com/support/articles/x1-voice-guidance.

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