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Voice on tv

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Joiris
New Poster
‎04-29-2020 11:00 AM

Voice on tv

I can not get rid voice that comes on every time I change channel, tells me everything about show, I have turned video description off but it will not stop. Thank you

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CCAndrew
Diamond Problem Solver
‎04-29-2020 11:02 AM

Re: Voice on tv

If it’s an X1 box, press the B button 2x and follow the prompt

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CCHAD
Contributor
‎04-29-2020 11:09 AM

Re: Voice on tv

Its the B button twice.

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BruceW
Gold Problem Solver
‎04-29-2020 12:00 PM

Re: Voice on tv

@Joiris wrote: I can not get rid voice that comes on every time I change channel ...

For reference: see https://www.xfinity.com/support/articles/video-description and/or https://www.xfinity.com/support/articles/x1-voice-guidance.

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