Community Forum

Voice on tv

Joiris
New Poster

Voice on tv

I can not get rid voice that comes on every time I change channel, tells me everything about show, I have turned video description off but it will not stop. Thank you

CCAndrew
Diamond Problem Solver

Re: Voice on tv

If it’s an X1 box, press the B button 2x and follow the prompt

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ComcastChad2
Official Employee

Re: Voice on tv

Its the B button twice.


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BruceW
Gold Problem Solver

Re: Voice on tv


@Joiris wrote: I can not get rid voice that comes on every time I change channel ...

For reference: see https://www.xfinity.com/support/articles/video-description and/or https://www.xfinity.com/support/articles/x1-voice-guidance.