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Voice activation

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New Poster

Voice activation

Out of the blue it stopped working and a message appears that it’s not working and to try again later. Can anyone help?
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Diamond Problem Solver

Re: Voice activation

Try resetting the box

I am a Retired Official Comcast Employee
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Frequent Visitor

Re: Voice activation

Mine quit working out of the blue, too. I tried the "BB" button, but that is not what I want. I don't need a voice telling me I changed a channel, or a voice description of a program. I want to push the blue button and say " watch sports" etc.  


Chat is not up..our stores are closed.  How do I get a new TV remote sent to me??

 

 

 

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Frequent Visitor

Re: Voice activation

Resetting the box/rebooting..does not work, btw.  

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Silver Problem Solver

Re: Voice activation


@ErnieP7412 wrote:
Out of the blue it stopped working and a message appears that it’s not working and to try again later. Can anyone help?

What is your definition of voice activation?

https://www.xfinity.com/support/articles/xr11-remote-faqs


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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