Re: Voice activation - Xfinity Help and Support Forums

ErnieP7412 · ‎03-13-2020

Out of the blue it stopped working and a message appears that it’s not working and to try again later. Can anyone help?

CCAndrew · ‎03-13-2020

Try resetting the box

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olathe5 · ‎05-19-2020

Mine quit working out of the blue, too. I tried the "BB" button, but that is not what I want. I don't need a voice telling me I changed a channel, or a voice description of a program. I want to push the blue button and say " watch sports" etc.

Chat is not up..our stores are closed. How do I get a new TV remote sent to me??

olathe5 · ‎05-19-2020

Resetting the box/rebooting..does not work, btw.

RobertWy · ‎05-20-2020

@ErnieP7412 wrote:
Out of the blue it stopped working and a message appears that it’s not working and to try again later. Can anyone help?

What is your definition of voice activation?

https://www.xfinity.com/support/articles/xr11-remote-faqs

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I am just a customer, volunteering my time to help other customers here in the Forums.
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