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Vizio and remote pairing

dlschutz
Regular Visitor

Vizio and remote pairing

Have a new visio tv, able to pair comcast remote but not able to get on/off and volume control. error message : 09016.

 

any help?

 

David

Caseyjanelox
New Poster

Re: Vizio and remote pairing

Had the same problem with my new Septre TV. Called xfinity & rep had me hit the setup button on the remote and gave me a list of 4-5 digit codes to try. Worked on the first try! 😊
dlschutz
Regular Visitor

Re: Vizio and remote pairing

I believe that's the issue. several codes for each TV. Issue will be what are the codes and how/where to enter them...

 

TV is recognized so it just goes through the process with no option to try a different (correct) code.

 

RobertWy
Silver Problem Solver

Re: Vizio and remote pairing

https://www.xfinity.com/support/remotes

 

https://forums.xfinity.com/t5/X1/Xre-09016/td-p/3285529


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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dlschutz
Regular Visitor

Re: Vizio and remote pairing

Thanks for the links, problem resolved. 👍