Community Forum
Have a new visio tv, able to pair comcast remote but not able to get on/off and volume control. error message : 09016.
any help?
David
I believe that's the issue. several codes for each TV. Issue will be what are the codes and how/where to enter them...
TV is recognized so it just goes through the process with no option to try a different (correct) code.
https://www.xfinity.com/support/remotes
https://forums.xfinity.com/t5/X1/Xre-09016/td-p/3285529