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Upcoming X1 Updates

Silver Problem Solver

Re: Upcoming X1 Updates


@brandonbob2376 wrote:

side bar question  - cinemax is one of the few channels I dont subscribe to so I am not affected by what you just reported. are you saying that Comcast no longer offers Cinemax?


@tctc wrote:

Great update, Auto Resume.  Is there a doc somewhere that shows which programs offer this?  I just found it randomly on a couple of my recordings.  Best new feature since I've been a customer, hopefully it becomes widespread. 

 

Ridiculous/illegal update, removing Cinemax and continuing to charge me for it.

 


 


Googled:

https://www.multichannel.com/news/comcast-begins-transition-from-cinemax-to-hitz

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Regular Contributor

Re: Upcoming X1 Updates

Comcast decided to pull Cinemax out of subscriber packages and replace it with Hitstv as a replacement so they could keep charging the same rate.   They didn't ask me if that was OK.  Cinemax is still available.

 


@RobertWy wrote:

@brandonbob2376 wrote:

side bar question  - cinemax is one of the few channels I dont subscribe to so I am not affected by what you just reported. are you saying that Comcast no longer offers Cinemax?


@tctc wrote:

Great update, Auto Resume.  Is there a doc somewhere that shows which programs offer this?  I just found it randomly on a couple of my recordings.  Best new feature since I've been a customer, hopefully it becomes widespread. 

 

Ridiculous/illegal update, removing Cinemax and continuing to charge me for it.

 


 


Googled:

https://www.multichannel.com/news/comcast-begins-transition-from-cinemax-to-hitz


 

Regular Contributor

Re: Upcoming X1 Updates

It did just show up without turning it on in labs.  But still seems to only work for certain shows.  Or maybe I just don't record enought prime time network TV.

 

This is the type of thing that it would be useful if a Comcast employee listed here, but then maybe I just missed it since they stopped posting the monthly updates.

 

 


@brandonbob2376 wrote:

I am not sure what you mean by auto resume but if you are speaking of fast forwarding through commercials and it auto stops after the break, I have had that for almost a year. I love it!!

 

I have found it works on all mainstream networks (ABC, CBS, Fox, NBC) and a couple of the less mainstream. I think Bravo is the less mainstream it works on but dont qoute me on that.

 

Edit - I think you might not have known about it as early as I because it was a feature that had to be enabled in the comcast labs. Sounds like this might have become non labs feature, which is how you got it now. Just a theory...

 


@tctc wrote:

Great update, Auto Resume.  Is there a doc somewhere that shows which programs offer this?  I just found it randomly on a couple of my recordings.  Best new feature since I've been a customer, hopefully it becomes widespread. 

 

Ridiculous/illegal update, removing Cinemax and continuing to charge me for it.

 


 


 

Regular Contributor

Re: Upcoming X1 Updates

I watch alot of the mainstream networks and all of the big 4 plus Bravo work for me. I agree would be nice to get some confirmation here from comcast on this one. 

 


@tctc wrote:

It did just show up without turning it on in labs.  But still seems to only work for certain shows.  Or maybe I just don't record enought prime time network TV.

 

This is the type of thing that it would be useful if a Comcast employee listed here, but then maybe I just missed it since they stopped posting the monthly updates.

 

 


@brandonbob2376 wrote:

I am not sure what you mean by auto resume but if you are speaking of fast forwarding through commercials and it auto stops after the break, I have had that for almost a year. I love it!!

 

I have found it works on all mainstream networks (ABC, CBS, Fox, NBC) and a couple of the less mainstream. I think Bravo is the less mainstream it works on but dont qoute me on that.

 

Edit - I think you might not have known about it as early as I because it was a feature that had to be enabled in the comcast labs. Sounds like this might have become non labs feature, which is how you got it now. Just a theory...

 


@tctc wrote:

Great update, Auto Resume.  Is there a doc somewhere that shows which programs offer this?  I just found it randomly on a couple of my recordings.  Best new feature since I've been a customer, hopefully it becomes widespread. 

 

Ridiculous/illegal update, removing Cinemax and continuing to charge me for it.

 


 


 


 

Regular Contributor

Re: Upcoming X1 Updates

Comcast reps? Am I correct that this feature "auto resume" only works on the mainstream networks of ABC, NBC, CBS, Fox + the one non mainstream Bravo? 

 

I love the feature but just want clear guidelines on how this upcoming update is implemented so  that I can ensure to use it to its max because I truly think it is one of the best recent updates. Granted, I have been using it in Comcast labs for quite a while but I am not sure once it left labs if the rules of when it works changed.

 

Thanks for your time!!

 


@brandonbob2376 wrote:

I watch alot of the mainstream networks and all of the big 4 plus Bravo work for me. I agree would be nice to get some confirmation here from comcast on this one. 

 


@tctc wrote:

It did just show up without turning it on in labs.  But still seems to only work for certain shows.  Or maybe I just don't record enought prime time network TV.

 

This is the type of thing that it would be useful if a Comcast employee listed here, but then maybe I just missed it since they stopped posting the monthly updates.

 

 


@brandonbob2376 wrote:

I am not sure what you mean by auto resume but if you are speaking of fast forwarding through commercials and it auto stops after the break, I have had that for almost a year. I love it!!

 

I have found it works on all mainstream networks (ABC, CBS, Fox, NBC) and a couple of the less mainstream. I think Bravo is the less mainstream it works on but dont qoute me on that.

 

Edit - I think you might not have known about it as early as I because it was a feature that had to be enabled in the comcast labs. Sounds like this might have become non labs feature, which is how you got it now. Just a theory...

 


@tctc wrote:

Great update, Auto Resume.  Is there a doc somewhere that shows which programs offer this?  I just found it randomly on a couple of my recordings.  Best new feature since I've been a customer, hopefully it becomes widespread. 

 

Ridiculous/illegal update, removing Cinemax and continuing to charge me for it.

 


 


 


 


 

Silver Problem Solver

Re: Upcoming X1 Updates


@brandonbob2376 wrote:

Comcast reps? Am I correct that this feature "auto resume" only works on the mainstream networks of ABC, NBC, CBS, Fox + the one non mainstream Bravo? 

That is correct.

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I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Diamond Problem Solver

Re: Upcoming X1 Updates

From
https://www.xfinity.com/support/articles/dvr-smart-resume

Can I use Smart Resume for all programs and networks?
No. Smart Resume isn't available for all programs and networks. Right now, Smart Resume is only available for top shows on NBC, ABC, CBS, FOX, CW, Bravo, HGTV, Discovery, MTV and TLC. It can only be used on eligible programs you recorded after January 1, 2019.

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Regular Contributor

Re: Upcoming X1 Updates


@CCAndrew wrote:
From
https://www.xfinity.com/support/articles/dvr-smart-resume

Can I use Smart Resume for all programs and networks?
No. Smart Resume isn't available for all programs and networks. Right now, Smart Resume is only available for top shows on NBC, ABC, CBS, FOX, CW, Bravo, HGTV, Discovery, MTV and TLC. It can only be used on eligible programs you recorded after January 1, 2019.

Looks like some changes have been made to the Smart Resume feature.   It used to apply to Prime Time only and also only to the major Networks.   I do not see Prime Time mentioned and see they've added more stations.   I happened to notice Smart Resume was working this past Sunday when I recorded Fox's boradcast of the NHRA finals on Sunday afternoon, not evening.    And Smart Resume was working.  It was even working while actively recording.   It used to only take affect a short period after the broadcast ended and not during.

Regular Contributor

Re: Upcoming X1 Updates

Can anyone comment on why the last update changed the behavior from: slow motion to pause, to: slow motion to play, when pressing the play/pause button?

 

The change must have been made by someone who doesn't use the functionality, it would be great if that could be change back...

Official Employee

Re: Upcoming X1 Updates

Hi All, 

 

Yes, smart resume has expanded to apply to X1 DVR recordings (the feature is now out of Beta). I was so excited to hear this especially since it was one of my favorite Comcast Lab features. In order to turn it on, please navigate using this order path: Settings > Preferences > General.

 

tctc, are you referring to when you press play while fast forwarding in smart resume? 

 

Ken


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Regular Contributor

Re: Upcoming X1 Updates

Hi Ken,

 

No, I meant when you press play while in slow motion.

 

It used to be that you were in slow motion, if you pressed play/pause it would pause.

Now it plays.  And even if  you then press pause quickly, you don't end up in the same spot, there is a skip/delay.

 

Another sports watching feature destroyed...

 

 


@ComcastKenF wrote:

Hi All, 

 

Yes, smart resume has expanded to apply to all X1 DVR recordings (the feature is now out of Beta). I was so excited to hear this especially since it was one of my favorite Comcast Lab features. In order to turn it on, please navigate using this order path: Settings > Preferences > General.

 

tctc, are you referring to when you press play while fast forwarding in smart resume? 

 

Ken


 

Official Employee

Re: Upcoming X1 Updates

Ah, I see. I just tried it on my cable box and it played right after being in slow motion instead of pause. I'll send your feedback to the team. 

 

Ken


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Contributor

Re: Upcoming X1 Updates

awesome, thanks!

 

(It's been like that since an update was pushed a couple months back)

 


@ComcastKenF wrote:

Ah, I see. I just tried it on my cable box and it played right after being in slow motion instead of pause. I'll send your feedback to the team. 

 

Ken