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“Unfortunately, this TV Box can’t play this program”

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New Poster

“Unfortunately, this TV Box can’t play this program”

Whenever I try to watch programs on MTV, I get the following message:

“Unfortunately, this TV Box can’t play this program

This equipment is not able to deliver this program. It may be available on another TV box in your home, or through the Xfinity Stream App.”
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Contributor

Re: “Unfortunately, this TV Box can’t play this program”

What model is the TV box?